The doodle of Petey The USB plug isn’t the only fun thing I found sorting through old papers, I also came across YCS Employee Web Meet and Greet sheets we filled out. Although they are a bit dated (I think they are from 2014 or 2015) they are great for filler content here on the blog (they were originally meant for our website’s about us page but that project got lost in the hustle and bustle of daily business and was never completed).

This post is the third of six and since today is Alec’s last day with us I thought it was appropriate to publish his meet and greet. Alec has been with us since October 2011 and started out helping ship orders and performing general warehouse tasks. Alec has been our warehouse lead (“bossman”) for many years and his ability to help solve and tackle almost any problem will be missed.

1.) What is your favorite thing about working at YourCableStore.com (YCS)?

The people I get to work with, it’s a friendly environment.

2.) If you were stranded on a desert island what in-stick cable would you take with you and why?

Can I take the 75 foot Velcro roll? To hold together my raft of course.

3.) More fun… a day at YCS or at the DMV? Elaborate!

The DMV is a place of sorrow and anguish; here we keep it light hearted.

4.) What are your hobbies?

Rockin’ the bass, breaking and fixing my car, amateur triathlete.

5.) Do you think that over-snacking is a reality at YCS?

“Wuff ooyahh mmnn fff fhahh” through a mouthful of food.

6.) Have you eaten one of Sadie’s animal crackers?

Who’s asking?

7.) What is the best movie you’ve seen in the last year?

Tommy Boy

8.) What should the name of Alec’s band be???

The Magnificent Alec, and some other guys.

9.) Make your own question and go ahead and answer it!

What does Luis do with his time?

Even less than me!

YCS Meet And Greet Alec

Yesterday, 26 days after the first stolen credit card screening event mentioned in my previous post I received a notice from Chase titled “Your authorization activity is a risk”. The message stated that our ability to authorize transactions is at risk due to a high number of declined transactions that might be a form of “card testing”.

About the only thing I can say to this is really? Not only is it 26 days after the first group on 4/06 but it looks like the email is for a group of about 1,400 transactions that occurred on 4/18/2018. There is no acknowledgement of the much larger 8,600 and 3,500 groups from 4/06 and 4/07/2018.

I also did not realize it at the time but the gateway (Chase Paymetech) is charging us for each declined credit card attempt. No wonder their system allows the fraud attempts to occur! They charge the merchant for the privilege of being used to screen stolen credit cards!

 

Gan

In the weeks since I reopend checkout on our website I have seen several very clear attempts at screening stolen credit cards using checkout on our website.

The first occurred on 4/06/2018 with about 8,600 attempts to charge different credit cards. All the attempts were generated from 3 orders with similar fake email addresses and incomplete shipping addresses. One credit card charge actually went through and I canceled the order before it was shipped.

The next night on 4/07/2018 there were about 3,5000 attempts to charge different cards. All generated from 2 attempted orders and this time all the transactions were denied.

There continued to be more attempts, but a order processing rule I setup through an addon our shopping cart provider (3dcart) offers called FraudWatch was able to reject these attempts before credit card processing. However there were still thousands of attempts, all from one or two orders coming from the same IP address and fake email addresses.

Last night there was another group (screen shot below) of 3,584 attempts that made it through the FraudWatch rule, but were all declined by the payment gateway (Chase Paymentech).

Declined credit card transactions screen shotThe reason I am writing this post is that I find it surprising the shopping cart, 3dcart, does not seem to have anything built in to prevent this type of blatant credit card screening or to at least minimize it. 3dcart is literally allowing several thousand credit card attempts, one after the other, typically 2-3 seconds apart from the same IP address and for the exact same order.

The credit card gateway, Chase Paymentech, does not seem to do much better either, allowing the same website to make thousands upon thousands declined credit card attempts one after another only seconds apart.

I am thankful most of the orders are being declined. Around 5 years ago we had a similar situation that resulted in hundreds of approved orders that had to be manually canceled and voided.

The doodle of Petey The USB plug isn’t the only fun thing a found sorting through old papers, I also came across YCS Employee Web Meet and Greet sheets we filled out. Although they are a bit dated (I think they are from 2014 or 2015) they are great for filler content here on the blog (they were originally meant for our website’s about us page but that project got lost in the hustle and bustle of daily business and was never completed).

This post is the second of six and up this time is Jeff. Jeff has been with us since November 2012 and is the backbone of our warehouse keeping the day to day packaging and labeling moving smoothly. I have included a scan of the original at the end of this post.

1.) What is your favorite thing about working at YourCableStore.com (YCS)?

Good people and lax work environment.

2.) If you were stranded on a desert island what in-stick cable would you take with you and why?

 

DB9 M-F 100. Can use to hang a hammock, finishing line, lashing to hold hut together or to make a snare to catch a pig.

3.) More fun… a day at YCS or at the DMV? Elaborate!

YCS at least I am making $$ not spending it.

4.) What are your hobbies?

RC helicopters and PS3 race games.

5.) Do you think that over-snacking is a reality at YCS?

For some.

6.) Have you eaten one of Sadie’s animal crackers?

You better believe it.

7.) What is the best movie you’ve seen in the last year?

Jack In The Bean Stock.

8.) What should the name of Alec’s band be???

Unfocused or Scattered.

9.) Make your own question and go ahead and answer it!

How many more people can you fit in the office.

Answer. 6

YCS Employee meet and greet Jeff